Frequency Asked Question (FAQ)

Do I need to arrange for my own air transport?

We have partnered with AirTreks to act as our air travel desk for our clients. AirTreks enjoys a unique purchasing advantage when it comes to international economy and business class airfare. We will include a fare quote for you in your free proposal.

However, if you would prefer, you may book your own air travel and if you do so we suggest using Vayama for the best international travel rates available. Please click on the link at the bottom of the page to start pricing your flights!

Do I need to arrange for my own airport pickups?

To and from your home, yes, but to and from the airport here in Africa, no you do not. Our proposal to you will include pick-up and drop-off at our local airport. Any other ground transport you may require, we are happy to assist and will quote you as requested.

How many people can/will be in one vehicle?

Our 4×4 Land Rover Safari vehicles comfortably accommodate 4 passengers plus your guide. For our Planned Safaris, we limit the number of passengers to 4 per vehicle ensuring each person a window seat.
If your party has more than 4 passengers, we can accommodate up to 6 passengers per vehicle at your request.

What makes you different?

We are a small, locally and internationally owned boutique safari company, not a mass conglomerate which runs thousands of tours a year. We know you will experience and appreciate the difference.

Do I need vaccines?

Yes! Vaccination requirements change from time to time and we suggest clients consult their local doctor or health department for the latest health precautions.
Malaria: Malaria including Plasmodium falciparum exists in certain areas. All clients must consult with their own MD or the Center for Disease Control regarding the use of anti-malarial tablets prior to departure. There are many brands available and we recommend that clients consult their doctor or health department as to which brand they should take.

In addition, certain countries require proof of Yellow Fever vaccination, so be sure to check well before your departure. We cannot be responsible for improper vaccinations, so please double-check before you book.

Do I need a visa?

For both Tanzania and Kenya, a visa is usually required. The fee depends on your home country, and changes somewhat frequently. The good news is that Visa’s are available upon arrival at the airport (although that will take you much more time). They may be purchased for US Dollars, and in cash only. Alternatively, you can obtain a Visa before departure through your nearest representative Consulate or Embassy for the country you are visiting. My Serengeti Safari cannot take responsibility for your entry into East Africa, so please be sure to research this and get the most up to date information for your origin country.

What kind of safari clothes should I pack?

The emphasis is on comfortable, casual and semi-casual wash and wear clothes. Please note that bright colors are not suitable for game viewing. Please take note that game drives are conducted in the early morning and late afternoon at which times (especially in the winter months) it can be very cold. A hat is essential!

What about Insurance?

All travelers should be adequately insured against all eventualities and circumstances. This applies anywhere in the world. There are many companies offering travel insurance, but we offer Travel Guard Insurance. Please click on the Travel Guard link at the bottom of the page for more information and/or to purchase, or ask one of our representatives.

What kind of insurance should I take out for my safari trip?

Comprehensive travel insurance is highly recommended for all safaris. Please ensure that your insurance covers cancellation and curtailment, personal accident, medical and baggage. The policy taken out should provide world-wide coverage. International clients should purchase insurance prior to their arrival in Eastern Africa.
During trip

What does a typical day consist of while on safari?

Early start to the day / light breakfast / early morning game drive (+- 2-3 hours) / beverages and snack on game activity / late morning hot & cold full brunch / rest period / tea & savories / afternoon game activity with sundowners & snacks / generous dinner in evening, usually in boma (open air, enclosed dining area with large fire and fine dining under the stars.

What do I need on my safari?

• Soap
• Small Sewing Kit
• Hand Lotion
• Shampoo
• Suntan Lotion
• Lip Salve
• Tissues
• Nail Brush
• Toothpaste and Toothbrush
• Sunglasses
• Camera (recommend Telephoto Lens)
• Flash Light (Torch) and Batteries
• Pen and Paper
• Malaria Tablets
• Binoculars
• Small water bottle for personal use
• Plastic Bags for dirty clothes

Can you smoke when you are on safari?

Due to a variety of factors smoking is not permitted in our safari vehicles. Regular stops will however be scheduled.

What security precautions should one take on safari?

Ensure that you carry a record of the numbers of your passport, airline tickets and travelers checks. These should be kept in a safe place. Never leave baggage or personal items unattended, especially at airports. Please note expensive looking jeweler should not be taken on safari.

How much luggage can I take on safari?

The limit is one soft luggage bag per person with a maximum weight of 10 kg (22 lbs.). (Camera equipment is excluded from the foregoing.). No hard (i.e. Plastic/Samsonite) suitcases may be taken on safari. Only back packs without frames will be permitted. As luggage is packed on the roof racks of the safari vehicles it is recommended that clients use old or inexpensive luggage. Also note that should you not strictly adhere to the luggage restrictions you will be responsible for any additional cost arising out of the transportation of any excesses.

Are meals included?

Depending on what your itinerary turns out to be, in most cases yes. Three meals a day, and dinners at the lodges when appropriate. Bush camping trips include a camp cook, so all meals are prepared for you.

What if I have special dietary needs?

Let us know, and we will do our best to accommodate that. Vegetarians rarely have trouble finding a good assortment of food on safari.

Will this be a private or shared safari?

Unless specifically requested and agreed upon in advance, your safari will be shared. It is our policy to have no more than 4 clients per vehicle ensuring everyone a window seat. Private Safari supplements are available. See the Trips & Itineraries section for more information.

What level of difficulty is the trip?

A safari is not without it own set of rigors and demands. Besides the heat, that is another reason for the few hours of “siesta” every afternoon.

Are children allowed?

A safari is a fantastic experience for a child. Children are welcome, but do keep in mind, long days, food they may not always like, and the need for accommodation.

Is alcohol included and/or available?

Alcoholic beverages are not included in the proposal, but are readily available at most all of the camps and lodges.

What other expenses will I have?

As these safaris are full-board, and our proposal to you is as inclusive as possible, the only other expenses you will have will be for ancillary items, souvenirs, and any gratuities you deem appropriate throughout your safari.

What is the typical number of people on a safari in the bush?

The lodges and camps we use are mostly small and intimate, geared around personal service and comfort and are very luxurious. Bush camps cater to between 16 and 24 guests. Larger game lodges have between 50 and 100 rooms.

Who washes my clothing?

The lodge will usually see to your laundry requirements.

Do you supply bottled water or is there a need to bring some with us?

Bottled water is supplied at all the top camps and lodges and in the vehicle during the day.

What camera equipment is essential on safari?

Binoculars are vital, preferably wide angle. A good 35mm camera with a powerful zoom or telephoto lens will reward you with superb shots.

Are medical supplies available?

It is best to bring prescription medication with you. But cities and towns all have drugstores/pharmacies equipped with everything one requires, from aspirin and aftershave to Xanax and Zambuk.

Are there doctors? 

Yes, but most safaris are far from readily accessible medical care.

Are there Hospitals?

Same as above.

Can I feed the wild animals?

Feeding wild animals is not a desirable way to conserve wildlife, nor is such a practice allowed in any game reserve. If you try to feed the wild animals, you place your own life and other people’s lives at risk. Remember that wild animals are Wild Animals.

What do I do with my valuables?

Like any travel it is best to travel with as little as possible that you cannot replace or do not want to lose. While many precautions are taken with security at each lodge, and while enroute, there can be no guarantee you won’t suffer a loss. It is very rare, but do plan accordingly. Some of the lodges can provide safe deposit boxes, but it is not usual to stay in one lodge for more than a few nights.

What activities are there?

Game drives, guided walks, bird watching, boating, canoeing etc.

Do the vehicles allow for periodic pit stops for the passengers?

There will be coffee and drinks breaks on your drives and everyone will make sure you have a great time, so yes pit stops are definitely allowed.

What about safety in Africa – the press makes it out to be a somewhat dangerous and violent place. What precautions must we take?

While on safari in the bush, the only dangerous creatures are wild animals. The people are gracious and hospitable. But as in many cities around the world, there is a need to be careful and vigilant. Never walk in deserted areas at night, try not to look too much like a rich tourist with six cameras hanging around your neck, pockets bulging with dollars and gold chains, rings and diamonds dripping from your person. Be sensible. As in most cities, there are areas which are safe and areas where gangsters and criminals lurk. So choose the safe spots. Ask at your hotel, or ask some locals.

What activities are there?

Game drives, guided walks, bird watching, boating, canoeing etc.

Do the vehicles allow for periodic pit stops for the passengers?

There will be coffee and drinks breaks on your drives and everyone will make sure you have a great time, so yes pit stops are definitely allowed.

What about safety in Africa – the press makes it out to be a somewhat dangerous and violent place. What precautions must we take?

While on safari in the bush, the only dangerous creatures are wild animals. The people are gracious and hospitable. But as in many cities around the world, there is a need to be careful and vigilant. Never walk in deserted areas at night, try not to look too much like a rich tourist with six cameras hanging around your neck, pockets bulging with dollars and gold chains, rings and diamonds dripping from your person. Be sensible. As in most cities, there are areas which are safe and areas where gangsters and criminals lurk. So choose the safe spots. Ask at your hotel, or ask some locals.

Can my cell phone work in Africa?

Yes, there is extensive coverage throughout Eastern Africa. In some countries, this may be primarily in and around major urban areas. Before traveling, ask your cell phone service provider to open your phone to allow international roaming.

Is there internet connection in Africa?

Certainly. Most city hotels will have either internet connection in your bedroom, or a business centre where you can spend time online. There are also some safari lodges and camps in the areas we travel which offer internet access. In remote areas, however, there is no internet connection. Relish it!

Are gratuities included?

No they are not. Gratuities you may want to consider planning for include lodge staff (although small amounts), and of course you guide. Base it on your satisfaction, and what you feel is fair. They are appreciated!